We currently ship orders only within the continental United States (the 48 contiguous states). All orders are shipped from within the United States using trusted domestic carriers.
We are not affiliated with or endorsed by any other home brands or retailers. Furbay operates as an independent online store. Some of the products we offer may be similar in style to items sold by other retailers, but our selection and curation are handled solely by our own team.
Rather than chasing trends, we look for pieces with warmth and character. Our goal is to offer items that feel thoughtful and considered, whether you are refreshing a single room or slowly building a home you love over time.
What We Offer
Home-focused products curated for everyday living in the United States
A selection that prioritizes comfort, usability, and simple, timeless design
Clear, transparent information about pricing, shipping, and returns
Customer support that aims to be straightforward, respectful, and helpful
We work with trusted suppliers and logistics partners within the United States to deliver orders efficiently, while being honest about processing times, shipping costs, and any limitations. We do not claim to be a luxury brand or a large retailer. Furbay is a small online store, and we aim to earn your trust through consistent, reliable service.
Our Approach
At Furbay, we believe that good service starts with clarity:
We tell you where we ship, how long orders usually take, and what to expect if there are delays.
We explain how returns work before you place your order.
We avoid exaggerated claims or promises that we cannot keep.
If you have questions about a product, order, or policy, you can always contact us before purchasing. We would rather you make an informed decision than feel unsure about any part of your order.
Contact Information
If you need assistance, you can reach us using the details below. The same contact information appears on our policies and across our website for consistency.
Tel: +1 (859) 325-3644
E-mail:info@furbay.shop
Address: 2232 Moffett Rd, Independence, Kentucky 41051, United States
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
